About Us

ViciDial Solutions for Half the Price

Let our team show you what we can do for your operation!

Our Mission

At Dial Fusion, our mission is to revolutionize the ViciDial hosting experience. Born out of frustration with slow performance, inadequate support, and rigid minimum commitments demanded by other popular ViciDial hosts, we took matters into our own hands by migrating to our own high-performance server cluster. Now, we are committed to offering these superior hosting services to businesses like yours. Our goal is to provide not only faster and more reliable performance but also flexible, client-centric support and adaptable service agreements to meet your unique needs, ensuring your communications are as efficient and effective as possible. Experience the Dial Fusion difference today, and see why we’re one of the fastest-growing ViciDial hosts on the market.

With OmniVoIP services as part of Dial Fusion, we aim to make quality, affordable VoIP service available to all businesses, regardless of size. We understand the challenges faced by smaller enterprises that often don’t qualify for commitment-based discounts with the big name carriers. That’s why we leverage the collective power of our entire customer base to negotiate lager discounts, which we proudly pass on directly to our customers. OmniVoIP is committed to leveling the playing field, ensuring that every business, no matter how small, enjoys the cost benefits typically reserved for larger organizations.

Our Team

With over 30 years of combined experience in the call center space, the Dial Fusion team is uniquely positioned to provide the knowledge you need to supercharge your operation.

Ryan Becker

Division Manager

Although newer to the call center world, Ryan’s extensive knowledge in systems administration allows him to optimize the Dial Fusion platform to consistently be performing at its best. He is also responsible for the daily “Run The Business” tasks that help deliver an unparalleled customer experience.

Stephenie Duncan

Director of Sales and Service

Just over 25 years ago Stephenie began her career in the contact center industry, primarily working for large BPO providers. Since then she has held many different roles in strategic leadership, all the while building lasting client relationships and excelling in customer loyalty and continuous improvement to overall operations.

Steve Camelo

Support Specialist

Over the course of the past 25 years, Steve has primarily worked in data center operations with various Fortune 100 companies where he utilized different hardware & software applications to build strong relationships and provide superior support. Since joining the team at Dial Fusion he has continued to adapt and bring the same dedication and experience to our clients in call center operations.