The New Standard In Call Centers
Dial Fusion is the only unlimited dialer on the market, it is customizable to your needs. This dialer is unique and great in every way possible.
With Dial Fusion you have the freedom to add multiple seats at any time, and you will also be able to personalize each seat with a brand of your choice.
Inbound, Outbound & Blended Call and Email Handling
Dial Fusion provides innovative inbound, outbound, and blended call and email messaging solutions that increase revenue, customer satisfaction, and employee efficiency. Contact us to learn how Dial Fusion can help your business.
Full USA, Canada and UK Regulatory Compliance Capability
When it comes to advanced regulatory compliance solutions and state-of-the-art dial tone quality, Dial Fusion has always set itself apart from the competition. We’re here for you when you need to solve problems or add new features to avoid disruption in your business.
Outbound Agent-Controlled, Broadcast and Predictive Dialing
Streamline and automate dialing for large-scale robo and predictive dialing. Increase agent productivity by automating time-consuming dial management tasks. Fusion’s rich feature set, production-proven technology.
Ability To Have Agents Operate Remotely
Dial Fusion specializes in creating call center software for remote agents that operate from home. With the assistance of computer systems, call center agents can now operate from any area. This consequently allows for a larger customer base as well as enabling businesses to offer round the year support.
The Future of Inbound Dialing
Create your own inbound dialing lists. This feature allows you control over creating, managing and launching custom inbound dialing lists for various purposes. These lists can have fields such as name, address, etc.
Keep Customers on the Phone
Dial Fusion provides a solution to allow the caller to be able to transfer calls, with customer data (such as contact information or inquiry ID), to the closer on the local system, or if a remote Asterisk server is used, then transfers the call there for handling by the remotely located personnel.
Make And Receive Calls From Anywhere
This group of applications is designed to run on top of almost any version of Asterisk so no messing around with the Asterisk source code is necessary. The idea of Dial Fusion is that it allows the user to make and receive calls from anywhere using a wide variety of phone sets, softphones, and even legacy telephony hardware over an IP network without worrying about things like multiple subnets, NAT traversal, media gateway controllers, etc. and also provides an event-driven messaging system between other Dial Fusion systems.
Dial Fusion Goals & Capabilites
Or More Countries To Be Available In
Seats Available and Growing
Early Adopter Satisfaction Rate
Internal Early Adopter Reviews
Get In Touch
Feel free to contact us by email or phone to find out more about Dial Fusion.
You can also send us a message using the contact form below
Dial Fusion is a complete contact center solution offering unlimited depth, scope, and power to any business or enterprise with communications needs.
956 3 Mile Rd NW,
Grand Rapids, MI 49544